Josh Woodward rates this 1 / 10:
They offer easy online rebates for all of their stuff from DigitalProAudio.com. Unfortunately, they shipped me the wrong product at first because they went through an alternate Mackie supplier. They're sending a FedEx guy to pick up the wrong one, and are sending the proper one. Update, 7 days later: still no package. Update, 10 days later: the package finally arrived, and lo and behold, they sent me the same wrong thing they sent before. I cancelled my order and went with a competent company instead.
Update: Oh, this is just the tops. I'm getting Viagara emails to the spamtrap email I set up for them. So on top of it all, they sell your email address to spammers. That's what I call Kwality.
Update 2: Sweetwater Sound actually bought these jokers. Ugh.