Josh Woodward rates this 3 / 10:
Update, September 2007: AGHHHHHHHHHHHHHH! AHHHHHHH! AGHHHHH! *HEADDESK* *HEADDESK* *HEADDESK* AGHHHHHHHHHHHHH! AGHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH!
Q: How many ePNners does it take to change a lightbulb?
A: None. That lightbulb isn't burnt out; it's supposed to be dark. And it's always been like that.
Update, November 2007: Things have been better recently. They're adding new features (nothing great yet, but at least it's a step in the right direction), and the website has been snappier the past week or so.
Update, April 2008: They suddenly switched their system to not allow merchants to see credit card numbers, which has the convenient side effect of locking us in to them by giving us no way to migrate to a competitor. They claim it's for PCI-DSS compliance, but that shouldn't apply on this level. Lovely.